Overview:

Founded in 1999, IX Web Hosting is one of the few web hosting companies that currently owns and operates its own datacenter. Their datacenter is located in Hopkinsville, KY. As of our last update, IX Web Hosting currently boasts over 37,000 worldwide customers, on over 750 servers.

IX Web Hosting is another hosting company that can be praised for their customer service. They offer 24/7 telephone, e-mail, and live internet chat support. Furthermore, they guarantee that they will respond to all support requests within one hour. If a technician does not respond within an hour, you will get a partial refund for your month's service fee.

Finally, IX Web Hosting promises that they will never increase your rates. This means that for not matter how long you are on IX Web Hosting customer, they will not increase the amount the charge you for your account.

Overall Value:

IX Web Hosting offers several different hosting plans that can fit your needs even if you need a Windows server. All of their plans come with dedicated IP addresses and plenty of data storage and bandwidth. Their largest account has unlimited disk space with 500 GB of bandwidth and 10 IPs for only $12.95 per month. These options with such low options are why we have decided that IX Web Hosting is the BEST HOSTING VALUE.

Performance:

IX Web Hosting server's are DUAL Intel Xeon 2.8GHz with 512K Cache and 6.0GB DDR RAM. Their hard-drives are 146GB 10K RPM Ultra 320 SCSI. The system should run relatively smooth.

Reliability:

IX Web Hosting has a track record of great uptime above 99%.

Customer Support:

The support options available from IX Web Hosting are some of the best. They over telephone, e-mail, and live chat all of which are highly reliable

Ease of Administration:

Though IX Web Hosting does not use cPanel or Plesk, they do have a web-based administrator they developed based off of H-Sphere. There version is slightly modified to work on their servers thus saving them the cost (which they pass on to cutomers) of cPanel. Any problems with hosting can be resolved through the web-administrator or by using taking advantage of their excellent customer service.

Known Problems:

A common customer complaint is that IX Web Hosting is not for beginners.

Other Hosting Plans:

- Business: 20GB space, 300 GB bandwidth, 6 domains, 3 Free Domains, $6.45 - $9.95/month
- Expert: unlimited space, 500 GB bandwidth, 10 domains, 5 Free Domains, $12.95 - $19.95/month
- Windows Business: 20GB space, 300 GB bandwidth, 6 domains, 3 Free Domains, $8.95 - $12.95/month
- Windows Unlimited: unlimited space, 500 GB bandwidth, 10 domains, 5 Free Domains, $14.95 - $24.95/month

IX Web Hosting